Lynqoria Voice Services provide programmable inbound and outbound calling for customer engagement,
notifications, support and sales. Route calls intelligently, build interactive voice response (IVR) menus, record
and monitor for quality, and connect voice into the same workflows as your messaging channels.
Because voice runs on the same platform as your other channels, you can design journeys that move
seamlessly from SMS to a live call, or from an AI voice agent to a human agent, without re-integrating.
Programmable APIs give developers control over call flow, while managed configuration options suit teams
that prefer a guided setup.
Key capabilities
Inbound and outbound programmable voice.
IVR menus and intelligent call routing.
Call recording and quality monitoring, where enabled and lawful.
Text-to-speech and audio playback for automated messages.
Number provisioning and porting, where available.
Call detail records and reporting.
Integration with contact centre and AI voice workflows.
In practice
Common use cases
Automated outbound reminders and confirmations.
Voice OTP and account verification.
Emergency and priority notifications.
Inbound customer service and call routing.
Sales and follow-up calling (subject to Do Not Call obligations).