Products / WhatsApp Business

Conversational engagement on WhatsApp

Reach customers on the messaging app they use every day. Lynqoria supports WhatsApp Business messaging for supported notification and conversational use cases, including order updates, appointment reminders, customer care and template-based notifications, with rich media where supported.

Overview

Built into the Lynqoria platform

WhatsApp combines the reach of messaging with richer formatting, media and interactive elements. Lynqoria helps you manage template approval, session windows and opt-in requirements so your programme stays within platform policy while delivering a modern customer experience.

Key capabilities

Template and session messaging for supported use cases.
Rich media, buttons and interactive message elements, where supported.
Two-way conversational messaging.
Opt-in management aligned to platform and legal requirements.
Delivery and read status where provided by the channel.
API and contact centre integration.

In practice

Common use cases

Related

Works well with

SMS messaging

High-volume transactional and marketing text messaging.

Voice Services

Programmable inbound and outbound calling.

WhatsApp Business messaging

Supported conversational and notification messaging.

Speak with Lynqoria about whatsapp business for your organisation.

Email contact@lynqoria.com.au or request a demo.